Last updated: Oct 2, 2023

MyDearest, Inc. (hereinafter referred to as the "Company") has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of users' personal information in game titles, websites, and other services provided by the Company (hereinafter referred to as the "Services"). The following privacy policy (hereinafter referred to as the "Policy") is set forth below.

Article 1 (Personal Information Collected)

Company may collect personal information for the purposes set forth in this Policy. Personal information includes name, date of birth, address, telephone number, contact information, and other information that can be used to identify a specific individual, such as voiceprint data, location data, and online identifiers.

Article 2 (Methods of Collecting Personal Information)

Company collects personal information in when:

• provided directly by users, such as by filling out forms on the Company's website, registering for an account, making inquiries, or ordering products.
• automatically recorded by the use Services. (In some cases, cookies and similar technologies are used to obtain this information. Please refer to our Cookie Policy for details.)
• provided indirectly by third parties

Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which Company collects and uses personal information are:

• to provide and operate Services,
• to communicate with users and provide information regarding Services,
• to improve Services, or to plan, develop, operate, and provide new Services,
• to identify users who violate the terms of use of Services or who attempt to use Services for fraudulent or unjust purposes, and therefore to refuse their use of Services, or
• any incidentals to the purposes of use described above.

Article 4 (Change of Purpose of Use)

• Company may change the purpose of use of personal information only when such change is reasonably considered relevant to the purposes stipulated in the preceding article.
• In the event of a change in the purpose of use, the Company shall notify users or publicly announce on the Company's website the purpose of use after the change by the method prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

• Except in the following cases, Company will not provide personal information to a third party without the prior consent of the user.

  (1) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the user's consent.

  (2) When it is necessary to cooperate with a national authority, a local government, or an individual or entity entrusted by either a national authority or local government to execute affairs prescribed by law, and obtaining the consent of the individual user is likely to impede the execution of such affairs.

  (3) When the following items are notified or announced in advance and the Company has notified the Personal Information Protection Committee (of Japan).

  • The purpose of use includes provision to a third party
  • The items of data to be provided to the third party
  • Means or method of provision to third parties
  • Cessation of provision of personal information to a third party at the request of the user himself/herself
  • The method of accepting the request of the user himself/herself

  (4) Other cases as provided for in laws and regulations.

• Notwithstanding the preceding paragraph, in the following cases, the recipient of personal information shall not fall under the “third party”

  (1) When Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use stipulated in this policy.

  (2) When personal information is provided as a result of the succession of our business due to a merger or other reasons

  (3) Cases in which personal information is used jointly with a specific party, and in which the Company notifies the user in advance to that effect, the items of personal information jointly used, the scope of the party jointly using the information, the purpose of use by the party using the information, and the name of the party responsible for managing the personal information; or the name of the person responsible for the management of such personal information is made readily accessible to the user.

Article 6 (Storage of Personal Information)

In order to protect the user's personal information, Company takes appropriate and reasonable organizational and technical security measures to prevent unauthorized use, loss, or alteration of the personal information. In addition, Company grants access to personal information only to those employees, agents, contractors, and other third parties who need access to such data. Such persons are obligated to maintain confidentiality in accordance with their employment contracts or personal information processing agreements. In the event of an accident, corrective measures will be taken immediately.

Article 7 (Retention Period of Personal Information)

• Company will not store users' personal information beyond the extent necessary for the purpose of data collection.
• When personal information is no longer necessary for the purpose for which it was collected or processed, the Company will delete such personal information.

Article 8 (Disclosure of Personal Information)

• When Company is requested by a user to disclose his/her personal information, Company will disclose such information to the user. However, if the Company decides not to disclose the information in the following cases, it will notify such user of its decision.

  (1) When there is a risk of harm to the life, body, property, or other rights or interests of the user or a third party

  (2) If there is a risk of significant hindrance to the proper execution of our business

  (3) If it violates any other laws or regulations.

• Notwithstanding the preceding paragraph, in principle, the Company will not disclose non-personal information, such as historical information and characteristic information.

Article 9 (Correction and Deletion of Personal Information)

• A user may request the Company to correct, add, or delete (hereinafter referred to as "Corrections") his/her personal information in accordance with procedures determined by the Company.
• Upon confirming that the request is made by the user himself/herself, Company will make Corrections to the relevant personal information. However, this shall not apply in cases where Company is not obligated to make such Corrections under the Personal Information Protection Law or other laws and regulations.
• When Company has made Corrections based on the preceding paragraph, or has decided not to make Corrections, Company will notify the user of this decision.

Article 10 (Suspension of Use of Personal Information, etc.)

• In the event of a request for suspension of use or deletion of personal information (collectively, the “Suspension”) on the grounds that the information is handled beyond the scope of the purpose of use or that the information was obtained by wrongful means, Company will conduct the necessary investigation after confirming that the request is from the user him/herself.
• If, based on the results of the investigation described in the preceding paragraph, we deem it necessary to comply with the request, Company will conduct Suspension on relevant personal information. However, this shall not apply to cases in which the Company is not obligated to do so under the Personal Information Protection Law or other laws and regulations.
• When the Company conducts Suspension in accordance with the preceding paragraph, or decides not to do so, Company will notify the user of such decision.
• Notwithstanding the preceding two paragraphs, in the event that the Suspension involves significant costs or is otherwise difficult to implement, and in the event that alternative measures can be taken to protect the rights and interests of the user, these alternative measures can be taken.

Article 11 (Links to Other Sites)

The Company may propose hypertext links from the site on which this Policy is posted to third-party websites or internet sources. We have no control over, and cannot be held responsible for, the actual privacy practices or the content of such third parties. Please check the privacy policies of such third parties.

Article 12 (Changes to Privacy Policy)

• The contents of this Policy may be changed without notice to the user, except as otherwise provided in laws and regulations or in this policy.
• Unless otherwise specified by the Company, the revised Policy shall take effect from the time it is posted on the Company's website.
• Company reserves the right to delete users' personal information when:

  (a) a user requests their personal information be deleted;

  (b) a user deletes their account, or no longer has an account (unless the their personal information has been obscured, or de-identified so that it cannot be associated with a particular user, browser or device);

  (c) users' personal information is no longer necessary to provide an app experience or service to users;

  (d) deletion is requested by platforms, or when deletion is required by applicable law or regulations

Article 13 (Contact for Inquiries)

Requests for deletion, correction, or discontinuance of use of personal information, or any other inquiries regarding this policy should be directed to the following contact

Address:

The Parklex Nihonbashi Bakurocho 5F, 2-7-15 Nihonbashi Bakurocho, Chuo-ku, Tokyo

Company name

MyDearest Corporation

Department in charge

Corporate Division

E-mail address

privacy@mydearestvrc.com

Established as of Oct 2, 2023